Privacy Policy

At Tifod Tools Kenya, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us — online, in-store, or through communication channels like WhatsApp or email.

1. Information We Collect

We may collect the following types of personal information:

  • Name and contact details (phone number, email address)

  • Delivery address (for shipping purposes)

  • Payment information (only during transactions, not stored)

  • Purchase history and preferences

  • Communication records (inquiries, feedback)

2. How We Use Your Information

We use your personal information to:

  • Process orders and deliver products

  • Respond to inquiries or customer service requests

  • Improve our products and services

  • Send updates about offers, new products, or order confirmations (if opted in)

  • Maintain records for legal or tax purposes

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your data with:

  • Trusted courier services for delivery purposes

  • Payment service providers (e.g., M-Pesa) during transactions

  • Legal or regulatory authorities when required by law

4. Data Security

We implement security measures to protect your information from unauthorized access, misuse, or disclosure. While we use secure practices, no method is 100% secure over the internet.

5. Cookies & Website Tracking

If you use our website, we may collect anonymous traffic data through cookies for performance and analytics purposes. You can choose to disable cookies in your browser settings.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask for corrections or updates

  • Opt out of marketing communications at any time

To make such requests, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns regarding your privacy or this policy, reach out to us:

+254 729 917 577
tifodtools@gmail.com
Junction Trade Center, Shop F117, Nairobi CBD