Terms and Condition

Welcome to Tifod Tools Kenya. These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from us, you agree to be bound by these terms.

1. General

  • Tifod Tools Kenya is located at Junction Trade Center, Shop F117, Nairobi CBD.

  • Our contact details are:
    +254 729 917 577
    tifodtools@gmail.com

2. Product Information

  • We strive to ensure all product descriptions, images, and prices are accurate.

  • Product availability and pricing are subject to change without prior notice.

  • Colors and sizes may slightly vary due to lighting or manufacturing differences.

3. Orders and Payments

  • Orders can be made in-store, via WhatsApp, phone, or through our website (if available).

  • Payment methods include cash, mobile money (M-Pesa), and bank transfers.

  • Full payment is required before dispatch unless otherwise agreed.

4. Shipping & Delivery

  • We offer same-day or next-day delivery within Nairobi and its surroundings.

  • Delivery outside Nairobi is handled via reliable courier services.

  • Delivery fees apply based on location and order size.

  • We are not liable for delays caused by third-party couriers or circumstances beyond our control.

5. Returns & Exchanges

  • Returns are accepted within 3 days of purchase, only for faulty or incorrect items.

  • Returned items must be unused, in original packaging, and with proof of purchase.

  • Refunds or exchanges will be processed once the item is inspected.

  • No returns on electrical items unless there is a manufacturer defect.

6. Warranty

  • Some products may carry a manufacturer’s warranty. Please confirm before purchase.

  • Warranty claims are subject to manufacturer terms and proper usage of the product.

7. Limitation of Liability

Tifod Tools Kenya shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of any products sold.

8. Privacy Policy

We are committed to protecting your privacy. Customer data is kept confidential and will never be shared with third parties without consent. View our full Privacy Policy Page.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our services implies acceptance of the updated terms.

10. Contact Us

For any questions, please contact us:
+254 729 917 577
tifodtools@gmail.com